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RTS comparison

RTS comparison: Capital Recycle vs RTS for commercial waste in London

RTS comparison: Capital Recycle vs RTS on what a business asks before it signs: where they collect, what containers they supply, how the charges are structured, how fast they start, what the published terms say, and who issues the paperwork. Every statement about RTS is taken from its own published pages and dated. We are the other company on this page, so weigh what we say accordingly.
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Who this comparison is for

A business in London with one site, or a handful, that puts out pre-paid sacks or runs one to four wheelie bins. If your sites are in south east London or Kent, or you need skips, roll-on roll-off or a grab lorry on the same account, RTS is built for that and this page says so.

The two companies

RTS is RTS Waste Management Limited, a family business incorporated in 2006 and based at Swanscombe in Kent. It serves London, Kent and Somerset, describes itself as a zero-to-landfill provider, and offers wheelie bins from 240 to 1100 litres alongside skips, roll-on roll-off, grab lorries, man and van, balers and compactors. It charges an agreed fee per collection, billed monthly, with the duty of care document included. Its own pages: rtswaste.co.uk (nofollow).
Capital Recycle Ltd is a London commercial waste collector with 250+ active customers, rated ★4.8 on Trustpilot. We collect sacks and bins across central London and the WD postcodes on our caged tippers, start within 24 to 48 hours from sack stock we hold ourselves, and issue the annual Waste Transfer Note for every stream we collect. Upper Tier waste carrier CBDU466346. £5m public liability.

RTS features and services, side by side

Capital RecycleRTS (as published, read 5 Nov 2026)
London coverageCentral London and the WD postcodes; collection frequency agreed per siteSouthwark, Lambeth, Tower Hamlets, Hackney, the City of London, Westminster, Bexley and Bromley named on its London page; no west or north London borough named; no postcode list; Kent and Somerset outside London
SacksPre-paid general waste and mixed recycling sacks, priced per sack by weekly volume; delivered from stock we holdA bag collection service is mentioned for businesses with limited space; no size, pack or price published
Bins240, 360, 660 and 1100 litre; one fixed monthly figure per bin, no rental line, no environmental levy, no fuel surcharge240, 360, 660 and 1100 litre, lockable lids on request; collections daily, weekly or fortnightly; rental not published
Other streamsGlass as a dedicated stream; food as a bagged stream; cardboard by arrangement; specialist streams through one of our partnersDry mixed recycling, food and glass for restaurants, plasterboard, wood and green waste; skips, roll-on roll-off, grab lorries, balers and compactors
How pricing is structuredSacks per sack by volume; bins one monthly figure per bin; the agreement shows every line before you signAn agreed fee per collection, based on the schedule and billed monthly; bin weight limits set in the contract; no figure published
How to startPhone or form; service starts within 24 to 48 hours; sacks from our own stock, bins on the agreed start dateOnline quote form or 020 7232 1711; time to first collection not published
Term and notice12-month agreement that renews unless you give 60 days' notice before the renewal date, or a rolling monthly option at a higher rate that you can end any month. The agreement is sent before you commitNot published for bins: its 2021 terms are written around skip hire and contain no initial term, renewal or notice for a bin agreement
Waste Transfer NoteAnnual WTN Service, £65 + VAT per stream, issued and renewed by usDuty of care document included in the service price from the start
Diversion claim98% diversion from landfillDescribes itself as zero to landfill; says it recycles or reuses all non-hazardous waste
CertificationsUpper Tier carrier CBDU466346; £5m public liabilityISO 14001, ISO 45001, PAS 402 and SafeContractor among the certificates on its licences page
Missed collectionCall 0207 101 4003 and speak to the person who runs the roundOnline form or phone for any waste issue; a missed-collection process and recovery time are not published
Changing a bin or a frequencyLike-for-like bin swap on 24 hours' notice, no crossover periodNot published
Public reviewsTrustpilot ★4.8No reviews on its Trustpilot profile when read

Choose RTS if

  • Your sites are in south east London, Bexley, Bromley or Kent, near its Swanscombe base.
  • You need skips, roll-on roll-off or a grab lorry on the same account as the bins.
  • You want collections daily, weekly or fortnightly, seven days a week, on a fee per collection billed monthly.
  • You want balers or compactors on site as well as bins.

Choose Capital Recycle if

If you want a collection that turns up on the day it is booked, and a team you can reach when something needs sorting, choose Capital Recycle.
  • You put out sacks: pre-paid general waste and recycling sacks, priced per bag by weekly volume and delivered from our own stock.
  • You want a missed or late collection sorted by a person who can act: a call to 0207 101 4003 reaches the person who runs your round, not a ticket queue or a call centre that cannot contact the driver.
  • You have one London site, or a few, with sacks or one to four bins.
  • You want to start this week, with the containers actually on site: sacks from our own stock within 24 to 48 hours, bins delivered on the agreed start date, and a damaged bin swapped like for like on 24 hours' notice.
  • You want the bin price to be the whole price: one fixed monthly figure, no rental line, no levy, no fuel surcharge, so there is no lift count on the invoice to argue over.
  • You want the notice terms in front of you before you sign, not discovered on the way out: 12 months, 60 days' notice before the renewal date, and a reminder from us 90 days before it.
  • You want us to issue and renew the Waste Transfer Note, so the paperwork a landlord or auditor asks for is already there.

How switching works

  1. Check the notice window on your current agreement first. The window, not the new supplier, decides when you can move.
  2. Tell us your postcode, the containers you use and your weekly volume. We confirm a start date within 24 to 48 hours.
  3. We deliver sacks or bins on the agreed date. If you are moving from bins, the new bins go in as the old ones go out; there is no period with two sets on site.
  4. We issue the Waste Transfer Note for each stream at the start, then renew it annually.
The full checklist is in our guide: How to switch commercial waste provider.

Common questions

What are RTS's notice terms?

Its only published terms (version 3.1, 2021) are written around skip hire and set no initial term, renewal or notice for a bin agreement; its bin pages refer to "your contract", as read on 5 November 2026. Ask for the agreement in writing and read the term, renewal and notice clauses before you sign, with any supplier.

Does RTS collect sacks?

Its commercial bins page mentions a bag collection service for businesses with limited space, with no size, pack or price published. Ask them directly. Ours are pre-paid general waste and recycling sacks, priced per bag by weekly volume.

Sacks or bins?

Sacks suit a site with no storage and a small daily volume. Bins suit a site with a bin store and steady volume. Our guide on bags or bins for commercial waste covers the trade-offs.

Do you cover my postcode?

Central London and the WD postcodes. Call 0207 101 4003 with your postcode and we will tell you straight away.

How long is your agreement?

12 months as standard, renewing unless you give 60 days' notice before the renewal date, or rolling monthly at a higher rate. You see the agreement before you sign.

Who do I call if a collection is missed?

0207 101 4003. You speak to the person who runs the round.

Who published this

Capital Recycle Ltd wrote this page. We compete with RTS for sack and bin customers in central London, so read it as one competitor writing about another. We are an agile, independent London collector with our own caged tippers and our own sack stock. Everything we say about RTS comes from its own published pages and terms, and Companies House, listed below with the date we read them, and we have not quoted any RTS price. Our carrier registration CBDU466346 is on the public register, so check us as well.
Facts checked 5 November 2026.

Sources