Commercial Bin Collection in London — Reliable, Fully Licensed, Fairly Priced

Two options. 12-month standard contract at the published per-lift rate, auto-renews for another 12 months unless you give 60 days notice before the renewal date. You can cancel earlier with notice — an early-termination fee applies, set out in your contract. We send a reminder 90 days before each renewal so you don’t miss the window. 1-month rolling at +10% per lift, cancellable any month. Plain English, documented before you sign — no multi-year lock-ins.

No bin rental fees. Bins are provided free as part of the service while you’re an active customer. We deliver them free at the start. End-of-service handling terms are documented in your contract schedule.

Weekly is the smallest scheduled lift for recurring service. If you need less than weekly, treat it as ad-hoc — book individual lifts as you need them via our quick quote. Daily is the maximum standard frequency; bespoke twice-daily routes available for very high-volume sites.

Lift price depends on bin size, lift frequency and your postcode. Floor prices: 240L £12, 360L £15, 660L £20, 1100L £24 per lift + VAT. Most weekly customers spend between £20 and £80 per week ex VAT depending on size and lift count. Send your details and we’ll quote within hours.

Rough sizing by waste volume per collection: 240L = small office or café (~20kg / 3 bin bags). 360L = medium café or shop (~30kg / 5 bags). 660L = restaurant or busy retail (~40kg / 10 bags). 1100L = high-volume hospitality, supermarket or multi-tenant office (~70kg / 15 bags). We undersize-then-upsize rather than the other way round — it’s cheaper and easier to add a lift than downsize a bin you don’t need.

Weekly suits low-volume businesses (1 bin, ~5-day production cycle). Twice-weekly is the workhorse for hospitality and busy retail — covers peak days (Friday/Saturday) without storing waste over weekends. Daily is for high-traffic restaurants, kitchens and concept stores producing 60kg+ daily. Each frequency level adds ~£20 per week per bin in lift cost, offset by less storage hassle.

Excess weight is charged at 50p per kilo over the published limit. If it happens repeatedly, we’ll discuss either upsizing the bin (e.g. 660L → 1100L) or increasing collection frequency — agreed with you in writing before any invoice change. No silent surcharges.

Yes — most of our multi-stream customers run both. Two-bin or two-stream setup, scheduled together so it’s one collection visit. Each waste stream gets its own annual Duty of Care Waste Transfer Note. DMR per-lift is typically about 10% lower than General Waste because recyclables have value.

24–48 hours from order confirmation is typical. Same-day starts are possible in most London postcodes if you order before 12:00 — call 020 7101 4003 if you need same-day delivery. Bins come from our held stock of 660L and 1100L wheelies; smaller sizes are next-day delivery from supplier.

We don’t currently operate a separate food-waste stream — we’re sourcing a licensed partner for this. Under the Simpler Recycling regulations, premises with 10+ employees are required to separate food waste. If you produce 5kg+ per week, talk to us before booking and we’ll route you correctly.

Cardboard — yes, in DMR or via our cardboard collection service. Plasterboard — segregated, handled via our Construction Waste service. Hazardous waste, WEEE, fridges and mattresses are separate streams with separate rates — ask for a quote. Sanitary, clinical, hazardous and chemical waste aren’t our direct service, but as an Upper Tier Waste Carrier we can refer your enquiry to one of our partners and stay involved as your single point of contact.

Yes. Bin lids must be fully closed and waste must be inside the bin (not stacked above the rim or piled around it). Overfilled bins risk being refused on health-and-safety grounds, and bin lids closed reduce the chance of waste escaping in transit. If you’re consistently overfilling, we’ll suggest upsizing or extra lifts.

Bins must be on a flat surface with safe vehicle access on the scheduled collection day. They shouldn’t be left on the public highway or pavement except in agreed presentation windows. If access changes (gate codes, key holders, restricted hours), let us know in writing so we can adjust the route.

Yes — most central London customers do. Bins stored inside or in a designated waste room get rolled out into the agreed presentation window for collection day, then returned. Tell us where the waste room is on enquiry; if it’s a basement with stairs or a corridor with tight clearance, we’ll arrange a fixed crew slot so the same driver knows the route through your space.

Report any missed collection in writing within 24 hours. We’ll rearrange and aim to take any excess waste on the next scheduled collection at no extra charge. London traffic, weather and vehicle issues happen — when they do, our small-team setup means you reach the operator directly rather than a help-desk queue. Most rearrangements happen within 24 hours.

Yes. Our vehicles are ULEZ-compliant and we operate daily routes across all central London postcodes (EC, WC, W, NW, N, E, SE, SW). Congestion Charge cost is included in our quoted rates — you won’t see surprise zone surcharges on the invoice.

Yes — happens often. We can hold a start date until your existing notice period ends, or run alongside your incumbent during a transition. Send us a copy of your current agreement (or describe the terms) and we’ll advise on the cleanest exit window. Standard advice: serve written notice as soon as the notice clock allows.

Recurring service is invoiced monthly. Direct Debit is the recommended (and lowest-fee) payment method. One-off ad-hoc lifts are pre-paid via a Stripe payment link before bin collection. All invoices show VAT separately. Late payments incur a £50 admin charge plus statutory interest if not settled.