Commercial Bag Collection in London — Reliable, Same-Day From Stock, Fairly Priced

24–48 hours from order confirmation is typical. Same-day starts are possible in most London postcodes if you order before 12:00. We hold 15,000 General Waste bags and several thousand DMR bags in stock — no print-run delay, no waiting for a delivery slot.

Two options. 12-month standard contract at the published per-bag rate, auto-renews for another 12 months unless you give 60 days notice before the renewal date. You can cancel earlier with notice — an early-termination fee applies, set out in your contract. We send a reminder 90 days before each renewal so you don’t miss the window. 1-month rolling at +10% per bag, cancellable any month. No multi-year lock-ins.

No minimum on ad-hoc collections (single batch). For recurring service we recommend at least 8-10 bags per collection as a useful threshold — below that, ad-hoc booking is usually better suited for the customer.

Volume-tiered. General Waste from £1.85 + VAT per bag at anchor tier; DMR recycling bags from £1.75 at the same tier — always 10p below GW. Lower volumes: entry (GW £2.00 / DMR £1.90) or mid (GW £1.95 / DMR £1.85). We’ll send your exact tier rate within hours of your enquiry.

5 kg per printed bag is the published limit. We charge 25p/kg for any excess weight, agreed up front in your contract — never billed silently. If your bags are consistently overweight, we’ll suggest moving to bin service or upping your collection frequency. The point is no surprise invoices.

Yes — most multi-stream customers run both. Two-stream setup, scheduled together so it’s one collection visit. Each waste stream gets its own annual Duty of Care Waste Transfer Note. Useful for ISO 14001, B Corp, or any FM-side audit asking for stream-level disposal evidence.

Yes — that’s the point of having a single-team, founder-led contact. Extra bags ship same-day from stock; extra collections can usually be added with 24h notice. Holiday weeks, pop-up events, end-of-season cleanups — one call, no contract change.

Yes — when your bag-route driver is already on site, we’ll take a pallet for £10 + VAT. No separate booking, no minimum call-out charge. Standalone pallet-only bookings are quoted on our Pallet Collection page.

On a flat, dry surface inside your premises or in your designated waste area. Bags shouldn’t be left on the public highway except in agreed presentation windows. If access changes (gate codes, key holders, restricted hours), let us know in writing so we can adjust the route.

Report any missed collection in writing within 24 hours. We’ll rearrange and aim to take any excess waste on the next scheduled collection at no extra charge. London traffic, weather and vehicle issues happen — when they do, our small-team setup means you reach the operator directly rather than a help-desk queue. Most rearrangements happen within 24 hours.

Yes. Our vehicles are ULEZ-compliant and we operate daily routes across all central London postcodes. Congestion Charge cost is included in our quoted rates — you won’t see surprise zone surcharges on the invoice.

Yes — happens often. We can hold a start date until your existing notice period ends, or run alongside your incumbent during a transition. Send us a copy of your current agreement (or describe the terms) and we’ll advise on the cleanest exit window. Standard advice: serve written notice as soon as the notice clock allows.

Recurring service is invoiced monthly. Direct Debit is the recommended (and lowest-fee) payment method. Pre-paid bag bundles (e.g., 100 bags up front) are payable via Stripe payment link before bag delivery. All invoices show VAT separately. We don’t take card details at sign-up; you choose the payment method that suits.

Yes — most bag bundles are pre-paid before delivery. This protects both sides: you only pay for what you’ve ordered, and we don’t have to chase invoices for bags already used. Recurring customers have a rolling pre-pay top-up arrangement so bag stock is always ready.

Cardboard — yes, in DMR or via our cardboard collection service. Plasterboard — segregated, handled via our Construction Waste service. Hazardous waste, WEEE, fridges and mattresses are separate streams with separate rates — ask for a quote. Sanitary, clinical, hazardous and chemical waste aren’t our direct service, but as an Upper Tier Waste Carrier we can refer your enquiry to one of our partners and stay involved as your single point of contact.

Industrial waste bags should sit in your designated waste area, not on the public highway except in agreed presentation windows. Most businesses store 1-2 days’ worth — beyond that, pest, fire and trade-effluent risks accumulate. If your storage space is tight, ask about daily collection on existing routes; there’s usually capacity within £5-10/week of weekly cost.

Our route windows run 7am-6pm Mon-Fri. If you can’t present bags during that window (late-night kitchens, early-morning bakeries, evening-only retail), we’ll either negotiate a fixed slot that fits your shift, or you present bags in your agreed presentation area before/after the route arrives. Phone us with your operational rhythm — we work the route around it.

Cafés, restaurants, sandwich shops, salons, small offices, retail boutiques, gyms. Any business producing roughly 5-50 bags per collection without space or need for a wheelie bin. Hospitality is the biggest single category — bag service handles peak-day spikes (Friday lunch, weekend service, pop-up events) better than fixed-frequency bin contracts.